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"Russkiy Standart" Makes Expensive Calls
According to RBC daily, "Russkiy Standart" Bank thinks of its call-center transfer from Moscow to regions. The main reason is a miscount of the call-center's work prime cost: now expenses are much higher than profits, to reach the bank by phone is extremely difficult. According to analysts, the reason for call-center transfer to regions is to save on operators' salary…
Tel. (095) 363-56-00Fax: (095) 363-56-00E-mail: info@ivox.ru
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